Return & Exchange Policy
Dear Customers,
If you wish to return or exchange a product, please follow the instructions below:
Contact us via email us at support@triplecrown.com.
Please include the following details:
- Order number
- Reason for return or exchange
- Purchase receipt
Return Policy
- Customers may return products within 48 hours from the date of receipt, provided the product has not been opened or used.
Exchange Policy
- Products may be exchanged within 5 days from the date of receipt, provided the product has not been opened or used.
Conditions for Return or Exchange
- The product must be in its original condition and unused.
- All accessories, gifts, and original packaging must be included.
- The product will be inspected by our specialized team before the return or exchange is approved.
Shipping Costs
- If the customer wishes to return or exchange the product, the customer will bear the shipping costs for the return or replacement.
Shipping the Returned Product
- The return or exchange shipment must be handed over to the shipping company specified by Triple Crown within 48 hours.
Refunds
- In the case of a return, the paid amount will be refunded via bank transfer to the customer’s account after the product has been inspected and approved.